Orders placed until the 27th of November will be ready for shipment by the 3rd week of December.
Orders placed after the 27th of November will be ready for shipment by the 3rd week of January.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from urbanshepherdboots.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

We do not collect information about you or your device when you visit the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud.

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with VIGBO to power our online store.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

 

YOUR RIGHTS

 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

 

The Site is not intended for individuals under the age of 18.

 

CHANGES

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at urbanshepherd.eu@gmail.com.